Terms of Service for counsellors, mediators and counsellor supervisors joining the Africa Regional Counselling and Training Institute platform. This document is intended as a guideline and should be reviewed by legal professionals to ensure it meets all applicable legal requirements.
Terms of Service
- Introduction
Welcome to the Africa Regional Counselling and Training Institute platform ("the Platform"). These Terms of Service ("Terms") govern your access to and use of the Platform as a counsellor or counsellor supervisor ("User"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use the Platform.
- Eligibility
To be eligible to use the Platform, you must:
- Be a licensed or certified counsellor or counsellor supervisor in your country of practice.
- Provide accurate and up-to-date professional information during registration.
- Comply with all local and international laws, regulations, and ethical guidelines relevant to your professional practice.
- User Responsibilities
As a User, you agree to:
- Maintain the confidentiality of all client information and adhere to applicable privacy laws.
- Provide services in a professional, ethical, and responsible manner.
- Regularly update your professional information on the Platform.
- Refrain from any behavior that could harm clients, other Users, or the reputation of the Platform.
- Use the Platform only for lawful purposes and in accordance with these Terms.
- Services Provided
The Platform facilitates:
- The connection between counsellors, counsellor supervisors, mediators and clients.
- Access to training resources, workshops, and professional development opportunities.
- Communication and collaboration among professionals.
The Platform does not endorse or guarantee the quality or outcome of any counselling services provided by Users.
- Fees and Payments
- The Platform may charge fees for certain services or features. Details of these fees will be provided at the time of service or feature selection.
- Users are responsible for all fees associated with the use of the Platform, including but not limited to registration fees, training fees, and subscription fees.
- Payments are to be made through the payment methods provided on the Platform. All fees are non-refundable unless otherwise stated.
- Confidentiality and Privacy
- Users must maintain the confidentiality of all client information and adhere to relevant privacy laws and regulations.
- The Platform will take reasonable measures to protect User information, but cannot guarantee absolute security.
- Users must report any security breaches or unauthorized access to the Platform immediately.
- Termination of Service
- The Platform reserves the right to suspend or terminate your access to the Platform at any time, without notice, for any breach of these Terms or for any other reason at its discretion.
- Users may terminate their use of the Platform at any time by following the account termination procedures provided.
- Dispute Resolution
- Any disputes arising from the use of the Platform shall be resolved through mediation or arbitration in accordance with the laws of [Applicable Country or Region].
- Users agree to resolve any disputes in good faith and to avoid legal proceedings where possible.
- Limitation of Liability
- The Platform shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the Platform or any services provided by Users.
- Users agree to indemnify and hold the Platform harmless from any claims, losses, or damages resulting from their use of the Platform.
- Amendments to the Terms
- The Platform reserves the right to amend these Terms at any time. Users will be notified of any significant changes.
- Continued use of the Platform after any changes constitutes acceptance of the new Terms.
- Governing Law
- These Terms shall be governed by and construed in accordance with the laws of [Applicable Country or Region].
- Contact Information
For any questions or concerns regarding these Terms, please contact us at Lavington, Hatheru Road at the Werks, P.O Box 2288-00100, Nairobi-Kenya or Mobile number/Whatsapp number+254725479321 or send an email to info@arcti.org
Please ensure that the specific details, such as fees, governing laws, and contact information, are tailored to the Africa Regional Counselling and Training Institute.
I have read and understood the terms of service and therefore agree to proceed.